Welcome to Simply Creates. We are a digital marketing agency committed to protecting your privacy and handling your personal information responsibly.
This Privacy Policy explains how Simply Creates (“we,” “us,” or “our”) collects, uses, stores, and protects your information when you visit our website, contact us, or use our services.
By using our website or services, you agree to the practices described in this Privacy Policy.
1. Who We Are
Simply Creates is a digital marketing agency that provides digital marketing and related services.
Our services may include:
- Social Media Marketing
- Social Media Management
- Content Creation
- Search Engine Optimization (SEO)
- Website Development
- Paid Advertising
- Branding and Creative Services
- Digital Marketing Strategy and Consultation
2. Information We Collect
We may collect personal and non-personal information when you interact with our website or services.
Personal Information
We may collect information such as:
- Full Name
- Email Address
- Phone Number
- Company or Business Name
- Website URL
- Business Requirements
- Information provided through contact forms
- Information provided through emails or other communication channels
We collect this information when you voluntarily provide it to us.
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP Address
- Browser Type
- Device Type
- Operating System
- Pages You Visit
- Time Spent on Our Website
- Referring Website
- General Location Information
- Website Usage and Interaction Data
This information helps us understand how visitors use our website and improve their experience.
3. How We Use Your Information
Simply Creates may use your information for the following purposes:
- To respond to your enquiries and requests.
- To communicate with you.
- To provide our digital marketing services.
- To understand your business requirements.
- To prepare proposals, quotations, or service plans.
- To improve our website and services.
- To analyse website traffic and user behaviour.
- To provide customer support.
- To send important updates regarding our services.
- To send marketing or promotional communications, where permitted.
- To maintain the security and functionality of our website.
- To comply with legal obligations.
We will only use your information for legitimate business purposes.
4. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to improve your browsing experience.
Cookies are small files stored on your device that help websites remember information about your visit.
We may use cookies to:
- Improve website functionality.
- Remember your preferences.
- Analyse website traffic.
- Understand visitor behaviour.
- Improve our marketing efforts.
- Measure the performance of our website and campaigns.
You can choose to disable or delete cookies through your browser settings.
Please note that disabling cookies may affect certain features or functionality of our website
5. Analytics and Third-Party Tools
We may use third-party tools and services to help us analyse website traffic, improve our services, and manage our business operations.
These services may collect information according to their own privacy policies.
Third-party services may include:
- Website Analytics Tools
- Social Media Platforms
- Advertising Platforms
- Email Marketing Platforms
- Website Hosting Providers
- CRM and Communication Tools
We encourage you to review the privacy policies of third-party services you interact with.
6. How We Share Your Information
Simply Creates does not sell, rent, or trade your personal information to third parties.
However, we may share your information with trusted third-party service providers when necessary to:
- Operate our website.
- Provide our services.
- Process business communications.
- Analyse website performance.
- Manage advertising campaigns.
- Improve our business operations.
These service providers are expected to handle your information securely and only for the purposes required to provide their services.
We may also disclose information when:
- Required by law.
- Required by a legal authority.
- Necessary to protect our rights or property.
- Necessary to protect the safety and security of our users or business.
7. Data Retention
As a digital marketing agency, Simply Creates may receive access to certain client information while providing services.
Depending on the services provided, this may include access to:
- Social Media Accounts
- Advertising Accounts
- Website Platforms
- Analytics Platforms
- Business Information
- Marketing Data
We use such information only for the purpose of providing the requested services.
We take reasonable measures to protect client information and maintain confidentiality.
8. Data Security
We take reasonable administrative, technical, and organisational measures to protect your personal information.
We aim to protect information against:
- Unauthorized Access
- Unauthorized Disclosure
- Loss
- Misuse
- Alteration
- Destruction
However, no method of transmitting information over the internet or storing electronic information is completely secure.
While we take reasonable steps to protect your information, we cannot guarantee absolute security.
9. Marketing Communications
We may occasionally send you information about our services, offers, updates, or other marketing-related communications.
You can opt out of receiving marketing communications at any time by:
- Clicking the unsubscribe link, where available.
- Contacting us directly.
Please note that even if you opt out of marketing communications, we may still contact you regarding service-related or important business communications.
10. Your Consent
By using our website, submitting information through our website, or using our services, you consent to the collection and use of your information as described in this Privacy Policy.